Welcome to award-winning, independent local business Temples. Part of a group of well-established offices in Chester, Nantwich, Northwich  and Crewe, we have over 10 years’ experience in the local property market. Our passionate, proactive and efficient teams of property professionals and owner-managers is here to serve all your property requirements from under one roof, delivering the highest standards of customer service you could wish for. At Temples, we don’t just take on your property and then let things happen. We make things happen.
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Over the last decade we have built a highly successful business upon reputation, developed from an unrelenting dynamic and innovative approach to ensure we deliver the best customer care at all times.

Lettings
Our attitude has been to ‘raise the bar’ in terms of the standards we achieve and have won industry awards for excellence in customer service, as voted for by our own landlords. Our extensive experience has resulted in a strong working knowledge of the legislation that underpins property letting and management, and to ensure the protection of our landlords we constantly evolve our systems and processes in response to the ever-changing regulations affecting residential lettings.
 
We have a clear focus on attracting the right tenants to secure the best rent possible and ensure a smooth hassle-free tenancy, through proactive marketing of quality properties and thorough referencing. Our property management is hands-on and efficient, and our frequency and reporting of property inspections is highly regarded by our landlords. We are highly focused on working with quality contractors to complete maintenance and repair issues quickly and cost-effectively, and are confident and knowledgeable in dealing with any legal issues that arise during tenancy management. We have written our own bespoke management software to control every process and ensure no detail is missed, and subscribe to an online digital signature system to facilitate exchange of contracts at the click of a button. 

Sales
After a decade of serving the residential letting and management requirements of landlords across mid-Cheshire, we responded to our clients’ demands to sell their properties too, and developed a sales arm to the business. The same principles that have made us a successful market leader apply to our sales service: a committed and efficient team to give professional advice, respond promptly to all enquiries, negotiate the best deal for our clients, deliver excellent customer service, and ensure a smooth sales process for all parties concerned.
 
What’s key is our knowledge of the local property market over a significant period of time.  We have considerable experience in working with investor landlords, who are always looking to grow their portfolios across a broad spectrum of properties, among whom we can circulate your property details. At Temples we know how important it is to our clients that you receive regular, honest feedback, and our systems and processes ensure the best in communication.

At Temples, we don’t just take on your property and then let things happen. We make things happen. Please contact us today to find out more.
 
Gary Williams Managing Director - Northwich office
With temples for 11 years and 5 months
Gary manages the business and oversees particularly complex property management issues, but his 20 years experience in CAD support at Bentley has come in particularly useful in catering for the group's IT needs. He is currently working hard to finish our new website which will be launched in June, and writing and developing our bespoke property software. Gary's passion for property has extended to a substantial renovation project, restoring our 1898 premises to its former glory, creating a contemporary light and airy office space for our team of property professionals to work from.

Natalie Williams Director - Northwich office
With temples for 11 years and 5 months
Other than always being on hand to support the team as and when required, Natalie oversees particularly complex tenancy management issues and keeps abreast of the ever-changing legislation affecting the lettings industry, continuously reviewing our systems, processes and staff training to keep us all on the right side of the law. She is keen on supporting the staff to attain qualifications in Residential Lettings and Management, in which she holds an NFOPP Diploma herself. As well as raising a young family, Natalie is a keen amateur photographer.

Nicola Buckley General Manager - Northwich office
With temples for 8 years and 2 months
Nicola is in her 7th year with us here at Temples, having worked her way up from Lettings Assistant to General Manager, and attained the NFOPP Technical Award in Residential Lettings and Management. Nicola oversees the day to day running of the business and deals with the more complex tenancy and property management issues that come our way. Nicola loves the diversity of her role, and finds both living and working in Northwich a very exciting time with the extensive development of the area that is currently taking place.  Her passion and dedication ensure Landlords and Tenants  receive the best possible experience when choosing to use Temples.

Rebecca Shannon Sales & Lettings Executive - Northwich office
With temples for 4 years and 7 months
Becca originally joined us as Lettings Administrator and her experience in referencing and tenancy agreements has come in very useful in her more recent position, qualifying leads, carrying out viewings and negotiating new tenancies. Becca's proactive bubbly nature makes her a hit with all tenants who have dealings with her. She is currently working towards the NFOPP Technical Award in Residential Lettings and Management when not coming up with fantastic creations in the kitchen and keeping the team well-fed with her delicious cupcakes.

Joanna Prescott Tenancy Administrator - Northwich office
With temples for 4 years and 3 months
Joanna manages tenancy renewals, mid-tenancy changes. and rent reviews. Her job requires a sound working knowledge of residential tenancies and contract law, as well as good negotiation skills to ensure the best outcome for our landlords. Above all else Joanna values strong communication and efficient organisation - these are central to her performance today. Along with other members of the team she is working towards the NFOPP Technical Award in Residential Lettings and Management.

Felicity Bain Marketing Manager - Northwich office
With temples for 4 years and 1 month
Felicity has a wealth of experience in the property market across mid Cheshire, having worked at several corporate agencies spanning 13 years before joining us in 2013. Felicity carries out valuations and gives sound honest advice to owners on how best to present their properties; her personable, proative nature, coupled with strong knowledge of the local market has been the cornerstone to her developing great relationshps with hundreds of clients over the years. Felicity is currently working towards a NVQ Level 2 Certificate in Residential Lettings and Management.

James Norries Property Manager - Northwich office
With temples for 3 years and 7 months
After gaining a BA Hons in Film and Television Production and a background in management and customer services at Marks and Spencer, James started with us as a Lettings Negotiator, and moved across to the Property Management team in 2015. Together with Alistair, James carries out property inspections, manages property repairs and maintenance, conducts checkout inspections and deposit returns. His positive nature and focus on having the flexibility and care to respond to individual customers needs ensures high standards of service for our landlords and tenants.

Emma Rielly Tenancy Co-ordinator - Northwich office
With temples for 2 years and 5 months
Emma's background is in customer service at a prestigious department store, and applying this experience to her role at Temples has led to many a glowing review by customers on their dealings with her. Emma carries out credit checks and references on prospective tenants, organises safety checks and inventories, and draws up tenancy agreements, completing signatures prior to check-in via our electronic signature system. It is Emma's job to progress our lettings offers through to a successful move in, and she prides herself on it being smooth and trouble-free.

Alistair Corr Property Manager - Northwich office
With temples for 1 year and 9 months
Alistair's previous experience in working in estate agency and lettings management in the Cheshire area has been valuable to his role at Temples, managing repairs and maintenance, conducting inspections, and negotiating deposit releases. Being part of a team with a good reputation, a focus on adding value to clients portfolios and effectively managing properties is of great importance to Alistair. His long term goal is to work towards RICS accreditation and he is enjoying his role at Temples, gaining more industry experience and working hard to make a difference to the business.

Daniel Griffiths Sales & Lettings Executive - Northwich office
With temples for 1 year and 8 months
Daniel previously worked in other lettings and estate agencies in the local area, bringing a wealth of experience to the team at Temples. Daniel handles enquiries, co-ordinates and conducts property viewings, negotiates tenancies and purchases, and takes holding deposits to secure properties. He also assists our Marketing Manager Felicity with progressing property readiness works, ensuring our properties are well-presented and safe to help our landlords achieve maximum return on their investments. Daniel prides himself on his understanding of the market and the tenants who move within it.

Michael Jones Office Administrator - Northwich office
With temples for 4 months
Michael has a wealth of experience in co-ordinating teams and delivering excellent customer service,. He enjoys being first point of contact for all customers and going the extra mile to satisfy their queries. Michael's passion for music has resulted in his position as office DJ and he always ensures there is an upbeat atmosphere in the office via his playlists!

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